Refund policy
In spite of the best procedures and quality controls, sometimes mistakes are made and you could possibly receive incorrect or damaged product. Please note that as the customer, it is your responsibility and in your best interest to notify us within 2 weeks of any incorrect, defective or damaged goods. Your right to return defective goods and receive a refund or replacement only applies to this period of time.
For prompt processing of a return, we need a copy of invoice as well as a detailed description of the reason for the return.
We are not liable for defects that result from improper handling or operation, above average strains or demands, outside stresses, or locking parts.
Guarantee - Complaints
In spite of the best procedures and quality controls, sometimes mistakes are made and you could possibly receive incorrect or damaged product. Please note that as the customer, it is your responsibility and in your best interest to notify us within 2 weeks of any incorrect, defective or damaged goods. Your right to return defective goods and receive a refund or replacement only applies to this period of time.
For prompt processing of a return, we need a copy of invoice as well as a detailed description of the reason for the return.
We are not liable for defects that result from improper handling or operation, above average strains or demands, outside stresses, or locking parts.
For prompt processing of a return, we need a copy of invoice as well as a detailed description of the reason for the return.
We are not liable for defects that result from improper handling or operation, above average strains or demands, outside stresses, or locking parts.